Returns & Exchanges
At TAFT, we want you to be completely satisfied with your purchase. We offer 30-day returns and exchanges on all unworn, pristine footwear provided they are in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the request process to ensure your package is tracked correctly.
- 3.Pack Your Shoes
Carefully place the unworn shoes back in their original TAFT box and secure them inside a durable shipping carton to prevent damage during transit.
- 4.Drop Off and Track
Deliver your package to the nearest authorized carrier location; once we receive and inspect your items, we will process your refund or ship your new pair.